Internal SOP & Staff Knowledge Copilot

STANDARD OPERATING PROCEDURE: CASH & POS CLOSE Document ID: SOP-OPS-01 | Version: 2.4 | Applicable to: Cashiers, Head Waiters, Shift Managers 1. TIMING: The closing process begins immediately after the last customer order is finalized and all open table checks are closed in the POS. 2. PROCEDURES: 2.1. Print the interim 'Report X' from the fiscal register to verify total card vs cash transactions. 2.2. Count the physical cash in the drawer. Separate the starting float (500.00 RON) which stays in the drawer for the morning shift. 2.3. Print the final 'Report Z' (Fiscal Daily Closure). Note: Once Report Z is printed, no further fiscal receipts can be issued until 06:00 next day. 2.4. Match physical counted cash against the Report Z cash total. 2.5. If discrepancy > 20.00 RON: Immediately notify the Duty Manager and record an Incident Note in the shift log. 2.6. Deposit counted cash + signed Report Z slip inside the secure deposit envelope and drop into the main safe.